Your cart is empty
You may check out all the available products and buy some in the shop
Return to shopAt Orrenza, we believe in clear, transparent, and secure payment processes to ensure every customer experiences a smooth and trusted checkout. This Payment Policy explains how we handle payments, what methods we accept, and how your information remains protected during each transaction. By completing a purchase on our website, you agree to the terms outlined below.
To make shopping simple and flexible for all our customers, Orrenza accepts a range of trusted and globally recognized payment options. These include:
Visa
MasterCard
American Express
Discover
PayPal
We do not accept cash, checks, money orders, bank transfers, or payments through unauthorized third-party channels. All payments must be made in U.S. Dollars (USD).
When you place an order on our website, your payment method will be authorized immediately for the total purchase amount. This amount includes the product price and a flat shipping cost of $16. Orrenza does not charge sales tax at this time.
Once the payment is successfully processed, you will receive an order confirmation email containing your purchase details. Your order will then proceed to handling and shipment within 1 to 2 business days.
If your payment is declined, please verify that your billing information matches the details on file with your payment provider. In the event of any payment-related issues, our customer support team is available to assist you.
All payments made through our online store are securely processed using advanced encryption and security standards. We use SSL (Secure Socket Layer) technology to encrypt and protect all sensitive data transmitted during checkout.
Your credit card details are never stored on our servers. Payments are processed through certified and compliant payment gateways that meet the Payment Card Industry Data Security Standards (PCI-DSS). This ensures that your transaction and financial information remain fully secure.
Orrenza has no access to your full credit card number, expiration date, or CVV. We only receive confirmation of successful or failed transactions from our payment processor.
If you choose PayPal at checkout, you will be redirected to PayPal’s secure platform to complete your payment. PayPal allows you to use your account balance or link a debit/credit card for instant payment. Once the transaction is complete, you will automatically return to our website with confirmation of your order.
Please ensure your PayPal account information, shipping address, and payment method are accurate before completing the transaction. Orrenza is not responsible for errors in the customer’s PayPal account details or delays caused by incorrect information.
After your payment has been verified, you will receive a detailed confirmation email that includes your order number, product details, total cost, and estimated delivery timeline.
Orders are processed within 1 to 2 business days (handling time) before shipment. Once shipped, your item typically arrives within 3 to 7 business days (transit time). The total estimated delivery time is 4 to 9 days. Customers will receive tracking information as soon as their order is dispatched.
If for any reason Orrenza is unable to process your order after payment, a full refund will be issued to your original payment method within 3 to 5 business days. You will be notified via email if such a case arises.
In rare instances, a payment may fail due to incorrect billing details, insufficient funds, or restrictions placed by your card provider. We recommend contacting your bank or PayPal for clarification.
Orrenza does not hold responsibility for transaction failures caused by third-party systems or banks. However, our support team will gladly assist you in resolving any issues and ensuring a successful reorder if necessary.
To maintain a secure shopping environment, Orrenza reserves the right to perform verification checks on certain transactions. This may include validating billing information or requesting additional confirmation if a transaction appears suspicious or inconsistent with the provided details.
These measures are in place solely to protect both our customers and our business from potential fraud or unauthorized use.
Orrenza does not tolerate fraudulent activity. Any attempt to use a stolen payment method or engage in chargeback fraud will result in immediate order cancellation and potential reporting to relevant authorities or payment platforms.
All prices displayed on our website are listed in U.S. Dollars (USD). Prices may change without notice, but once an order has been placed and confirmed, the price at that time will remain valid for the transaction.
Our store currently applies no sales tax, and only a flat $16 shipping cost per order is charged, regardless of the delivery location within the United States.
If you have any concern about a payment or transaction, please contact Orrenza directly before initiating a charge back with your card provider. Most issues can be quickly resolved through communication.
Unnecessary charge backs cause delays and may lead to temporary account restrictions with your payment method. We encourage open communication to ensure fast and fair resolution of any problem.
If you experience any issues during payment or require assistance with a billing-related question, our support team is ready to help. Please reach out using the contact details below for prompt assistance.
Business Name: Orrenza
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (209) 173 0924
Business Email: contact@orrenza.shop
Business Address: 4447 E Rialto Ave, Fresno, CA 93726, USA